Showing posts with label senior usability. Show all posts
Showing posts with label senior usability. Show all posts

10.05.2008

October is National Disabilities Awareness Month


The 2008 slogan is "America's People...America's Talent...America's Strength!" Not too crazy about the exclamation point--the slogan is strong enough to stand without it. Good marketing strategy for Boomers and technology as well.

So let's deconstruct. "America" mentioned three times. Focuses attention on the fact that one in five Americans* has a severe disability. There are government online fact sheets with loads of data--the U.S. Department of Labor, that may be compliant but not necessarily usable. Small type font. Navigation background and link colors clash way too painfully to browse. The press release is the perfect example of a factual, cold, dry legislative writing style which is great, but doesn't invite further investigation--chalk it up as a reliable source to link, and move on. I got out as fast as I could bookmark it.

If you're looking for a ride that glides through the architecture like a Ferrari in the Hill Country, check out WorkWorld, the Virginia Commonwealth University Employment Support Institute program. This site is an excellent example of a well-designed, usable information architecture that zips you to the fact you want--quick and easy. It's comfortable, draws me in--larger font size, no retina-searing colors, well-labeled, you always know where you are and how to get back. Now what researcher in their right mind would not just love to have that experience every time we go source sleuthing?

*This U.S. Census Bureau fact sheet is awful to look at, but wowie--what a great compilation of statistics, in a user-friendly presentation. Note especially the numbers in Education, Plugged into the Net, and Serving our Nation figures. That's where I got the one in five factoid.

Back to the slogan. "People...Talent...Strength." I often think of all the returning Iraqi veterans who suffer from Traumatic Brain Injury (TBI). America will have more and more talented, strong folks needing to access the internet in ways that are easy to install from the get-go, and are good for everyone. We're all going to need it, sooner or later.

So take a few minutes to check out these sites, and see if you agree with my review. If you learn just one new thing about transforming disability into usability, that would be loverly.

Here's a random photo, apropos of nothing, I just like the cool blue and green glass sculptures against the limestone background. Austin Civic Center, SE entrance.

10.31.2007

Human Factors International report on trends in health information seeking

According to the latest issue of Health Factors International newsletter, World Usability Day this year focuses on health care. HFI released a report today on trends in seeking health information via the Web. There are some interesting implications for elders.

Comparing search habits in 2002 and 2006, as you would expect, the number of information seekers has grown significantly. At the same time, more and more specialized information has become available.

I am much heartened by this news, as I envision tens of thousands of us elders annually for the next few years hitting the ether to find ways to be better informed about our health and quality of life as we age.

In effect, this will eventually help lessen the burden on younger, smaller generations as we elders shoulder more of the responsibility for our own health care by staying connected to the community and continuing to learn.

Watching Ronni Bennett's presentation at Gnomedex and the robust Q & A period following, I was struck by the intense response of many of the younger audience to explore the issue of usability for a huge chunk of the population. Kudos to Ronni for making that conversation public and raising awareness, and to Chris Pirillo for offering her a high-exposure venue. Her presentation deserves much more comment.

Cool beans.

8.06.2007

Designing for elders

I had a lovely Monday morning surprise. The July & August 2007 edition of the information and communication tech (ICT) magazine interactions--New visions of human-computer interaction was brought to my attention by a colleague. There is a special section on elder technology, and what has become one of my all-time favorite headlines: "Innovations for graying times--designing for seniors." Is that not priceless?

And not just one, this baby has eight, count 'em, eight articles, under the guidance of guest editor Jonathan Livingston from The Memory Project. Each author offers a vision of the "needs/attributes/solutions" approach to elder technology. These brilliant writers have created elegant, articulate pieces that will feed my current obsession with cross-generational tech design quite nicely.

I love being full of untapped potential.

4.12.2007

Focus: senior Web design


Pacific Coast, Northern New South Wales, AU

It's time to look outside the sandbox and see what's going on out there. What I'm seeing is a shitload of Boomers who are intelligent, capable, tech savvy, and eloquent, presenting needs that must be addressed to ensure that the combined interstellar experienced body of knowledge of this generation can continue to benefit society rather than totally screw it up.


To do this, we need to accomodate our elder thinkers right from the start--design. The body of knowledge must be required research to acquaint our youth with designing across the spectrum. We're doing pretty well with technical literacy for the 21-45 age group (anecdotal guesses, at best). We could do much better with education, but it's coming along. The groups that have the greatest need (IMHO) remain able to communicate electronically as long as they wish are Boomers. We're beginning to face some real and show-stopping aging crises.

HUGE untapped workforce for ideas and change. DESERVING of a loving country that respects and reveres its elders and helps them remain productive and happy to the end of their days. Am I so wrooooong?

What the hell more do you want? I'm convinced we have a whole new market in designing specifically across the continuum. I am seeing some great stuff posted by us elderbloggers, real life answers to consolidate energy and have some to spare. Dang! There's the good'uns, and then...we can't read a comment that could change someone's life. Or at least offer them the opportunity to promote the health of us all by raising critical questions and participating in free, open dialogue focused toward regenerating and preserving humanity.

A new kind of corporation. A positive-outcomes oriented collaboration honestly working toward improving every person's life on the planet. There's no excuse for the governments to devolve to primitive political posturing when we have enough brain power, and the means for linking it, to solve a whole buttload of some nagging, fear-based reversals in human evolution.

I may be dreaming, I may be full of shit, but this truth I know: I will die sitting (or lying) at my keyboard, and I will do my best to make sure my friends can all do the same, so we can talk about it and write about it. :)

So how about it? I know that I'm at the far left end of the learning curve of researching exactly what's going on out there in the techie part of the senior usability equation, because I haven't met many yet. I need to change that. I met a few Appollonian and Dionysian designers and writers at SXSWi s, whom I would have loved to have more time to engage in that dialogue. There are so many savvy people I admire and would love to chat with. If you ARE a techie interested in a dialogue about this subject, then shoot me a comment. Or if you care to write about it, just let me know where to find you.

That should work, shouldn't it?

Wow. That class really got my synapses firing. Just finished two days with Pat Schnee, who teaches an oral presentation class (among other things) and she totally inspired me. Now, I do not use that accolade lightly. I saw her mold passionate speakers, break negative self-tapes, and produce a lively, loving boot camp on how to be an authentic, effective, and engaging communicator in front of a dozen plus strangers. Professional development as guerilla theater. Dynamite stuff. Got me going, obviously.

Pat pegged me as a rambler in less than ten seconds (duh)! And she understood me totally. I have never seen a trainer so involved with her students that she can relate to every single Myers-Briggs type. Her secret? She cares. She has a priceless well of knowledge and understanding. She's good. Incendiary combination.

So my area of remediation is rambling, did ya guess??